By placing an order or making a purchase from Xavier Camps, you agree to the following terms and conditions. These terms are valid for all purchases made
on the date of acceptance of these terms and conditions and for all subsequent purchases, unless otherwise provided. Payment additionally represents
acceptance of terms and conditions. All custom orders require full payment upon ordering. No order can be cancelled, changed or modified after payment.
Payments: We accept cash, checks, Visa, MasterCard, Discover and American Express. No card information is saved at Xavier Camps and remains the private property of the cardholder at all times before, during, and after the product purchase.
All appointment and garment communications must be made through www.xaviercamps.com. You will receive a personal email from [email protected] to finalize a confirmation of your address, date and time of our visit. Xavier Camps does not book appointments over the phone.
Measurements are required for all new clients and may be required for existing clients who have not made custom garments in the past 3-4 months. If either is the case, only one garment will be made until the fit is finalized.
Alterations may not be able to fully account for any weight gain/loss or change in client measurements and the cost of extensive alterations due to such changes in weight or body measurements (+/- 3% or more difference in weight or measurements since last weight/measurement documentation) will be paid by the client.
Lead-time for production is approximately 4-5 weeks. Estimated delivery date does not constitute a promise or a contract. We do our best to meet client requested deadlines but occasionally delays happen based on several factors. Minor alterations will likely be necessary and may add approximately 2 weeks after first fitting. Alterations requested after delivery to client must be requested and the garment brought back within 2-3 weeks of delivery date.
All orders are subject to availability of fabric, linings or other materials (collectively "materials"). Xavier Camps does not guarantee chosen materials will be in stock and reserves the right to change or discontinue styles or colors without notice. Clients will be notified as soon as possible of any backorders or unavailability of materials and we will work with clients to find an acceptable alternative fabric or option. Unavailability of materials will not warrant a discount, cancellation or refund.
Garments which are not picked up within 6 months of client's receipt of notice of their availability, may be disposed of by donation, sale or trash. No refunds or remakes will be made for such garments.